Refund Terms

Welcome to LYTHORIEN. Our primary goal is to ensure a seamless and satisfactory experience for our valued customers. The following document outlines the refund policy applicable to transactions conducted on LYTHORIEN.

1. General Refund Policy

LYTHORIEN offers refunds under specific circumstances. We encourage customers to review this policy comprehensively before seeking a refund. The following conditions must be met to qualify for a refund:

• Refund requests must be submitted within 30 days of the transaction date.
• The product/service must be unused and in its original condition where applicable.
• Proof of purchase must be provided at the time of refund request submission.

2. Non-Refundable Items

Certain products and services are exempt from being refunded. The non-refundable items include:

• Gift cards and promotional vouchers.
• Services that have been fully rendered.
• Customized products made to order.

3. Refund Process

To initiate a refund, please contact our customer service team at [email protected] or call us at (555) 123-4567. The process involves:

• Providing necessary documentation and proof of purchase.
• Waiting for a confirmation email regarding the status of your refund request.
• Approved refunds will be processed within 14 business days.

4. Refund Method

Refunds will be issued via the original payment method used during the purchase. Please note that processing times may vary depending on the financial institution.

5. Changes to the Refund Policy

LYTHORIEN reserves the right to amend this refund policy at any time. Changes will be communicated on our website and will take effect immediately.

We appreciate your understanding and cooperation. For any queries related to this refund policy, please reach out to our customer service team.

Sincerely,
LYTHORIEN Management